Privacy Policy
Your privacy is important to Sunny Auction. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, register to bid, buy or sell through us, contact us, or participate in our auction services.
By using our website or providing personal information to Sunny Auction, you agree to the terms of this Privacy Policy.
Last updated: July 2026
1. Who We Are
Sunny Auction is an Australian auction business providing auction, consignment, valuation enquiry, online catalogue and related services for antiques, fine art, Asian works of art, collectables, jewellery, decorative objects and estate items.
For the purpose of this Privacy Policy, “Sunny Auction”, “we”, “our” and “us” refer to Sunny Auction.
2. Information We Collect
We may collect personal information when you contact us, register for an auction, place a bid, buy an item, consign an item for sale, subscribe to our mailing list, or use our website.
The information we collect may include:
Your name
Email address
Phone number
Residential or business address
Billing and delivery address
Identification details where required
Bidding registration details
Auction bidding history
Purchase and invoice information
Payment confirmation details
Collection, shipping and delivery information
Information about items you wish to sell
Messages, enquiries and communications with us
Website usage data, including IP address, browser type, device information and pages visited
We may also collect information from third-party auction platforms, payment providers, delivery providers, professional advisers or publicly available sources where relevant to our services.
3. How We Use Your Information
Sunny Auction may use your personal information to:
Respond to your enquiries
Register you as a bidder or seller
Provide auction, consignment and related services
Process bids, purchases, invoices and payments
Arrange collection, shipping or delivery
Assess items submitted for possible auction
Communicate auction results, payment instructions and collection details
Send auction updates, catalogues and marketing communications where permitted
Maintain business records
Improve our website, services and customer experience
Detect, prevent and respond to fraud, security issues or unlawful activity
Comply with legal, regulatory, tax, accounting and insurance obligations
4. Identity Verification
For some auctions or transactions, Sunny Auction may request identification or additional verification information. This may be required to confirm bidder identity, reduce fraud risk, comply with legal obligations, or protect the interests of buyers, sellers and Sunny Auction.
5. Payment Information
Sunny Auction does not intend to store full credit card details on our website. Where online payment services are used, payment information may be processed by third-party payment providers. Those providers may collect and process your payment details according to their own privacy policies and security standards.
6. Auction Platforms and Third-Party Services
Sunny Auction may use third-party service providers to support our business operations. These may include website hosting providers, auction platforms, payment processors, email marketing systems, delivery providers, IT service providers, professional advisers and analytics tools.
We may share personal information with these providers only where reasonably necessary for our business operations, auction services, legal compliance or customer support.
7. Marketing Communications
If you subscribe to our mailing list or provide consent, we may send you updates about upcoming auctions, featured lots, auction results and Sunny Auction news.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyse website traffic and support security.
You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
9. Disclosure of Personal Information
Sunny Auction may disclose personal information:
To service providers who assist us in operating our business
To sellers, buyers or agents where necessary to complete an auction transaction
To payment, collection, shipping or delivery providers
To professional advisers, including lawyers, accountants and insurers
Where required or authorised by law
To protect our rights, property, safety, users or the public
In connection with a business transfer, restructuring or sale of business assets
We do not sell personal information to third parties.
10. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no internet transmission, website, email system or electronic storage method can be guaranteed to be completely secure. You provide information to us at your own risk.
11. Access and Correction
You may contact Sunny Auction to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or outdated.
We may need to verify your identity before responding to such a request.
12. Retention of Information
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including auction records, legal compliance, accounting, dispute resolution, fraud prevention and business administration.
When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.
13. Overseas Disclosure
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled appropriately and consistently with this Privacy Policy.
14. Links to Other Websites
Our website may contain links to third-party websites or platforms. Sunny Auction is not responsible for the privacy practices, content or security of those third-party websites. You should review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
Sunny Auction may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or how Sunny Auction handles personal information, please contact us:
Sunny Auction
Email: [insert your email address]
Phone: [insert your phone number]
Location: Brisbane, Queensland, Australia
Terms of Service
Welcome to the Sunny Auction website. These Terms of Service govern your access to and use of our website, online content, enquiry forms, auction information, catalogue pages, account features and related digital services.
By using this website, you agree to these Terms of Service. If you do not agree, you should not use this website.
Last updated: July 2026
1. About Sunny Auction
Sunny Auction is an Australian auction business providing auction, consignment, online catalogue, buying, selling, enquiry and related services for antiques, fine art, Asian works of art, collectables, jewellery, decorative objects and estate items.
In these Terms of Service, “Sunny Auction”, “we”, “our” and “us” refer to Sunny Auction.
2. Website Use
You may use this website for lawful personal or business purposes connected with viewing auctions, submitting enquiries, registering interest, reviewing auction information, contacting Sunny Auction or using our available online services.
You must not use this website:
For any unlawful, fraudulent, misleading or harmful purpose
To interfere with the security, operation or availability of the website
To copy, scrape, reproduce or misuse website content without permission
To upload or transmit viruses, malware or harmful code
To impersonate another person or provide false information
To attempt unauthorised access to our systems, accounts or data
To interfere with another user’s access to the website or auction services
Sunny Auction may restrict, suspend or block access to the website if we reasonably believe that a user has misused the website or breached these Terms of Service.
3. Auction Information
Auction information displayed on this website may include catalogues, lot descriptions, estimates, images, auction dates, bidding instructions, buyer information, seller information, condition notes and other related content.
While Sunny Auction aims to provide accurate and helpful information, all auction information is provided for general guidance only and may be updated, corrected, withdrawn or changed at any time.
Buyers must review the relevant auction terms, lot descriptions and condition information before bidding. A bid may create a binding obligation to purchase the relevant lot if successful.
4. Lot Descriptions and Images
Lot descriptions, images, estimates, attributions, age, origin, condition statements and related information are provided as opinions only and should not be treated as guarantees unless expressly stated in writing.
Colours, scale, surface condition, wear, restoration, damage and other details may appear differently in photographs or on different screens.
Buyers are responsible for making their own enquiries and satisfying themselves as to the condition, authenticity, age, attribution, suitability and value of any lot before bidding.
5. User Accounts and Registration
Some website features, auction services or bidding functions may require registration or account access.
If you create an account or register to bid, you agree to provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
Sunny Auction may request identification, contact details, payment information or other verification before approving bidding access or completing a transaction.
6. Buying and Bidding
Bidding may be conducted online, in person, by absentee bid, by telephone bid or by other methods stated for a specific auction.
By placing a bid, you confirm that you have read and accepted the relevant auction terms, including buyer’s premium, payment requirements, collection requirements and any auction-specific conditions.
Sunny Auction may refuse, reject or cancel a bid where reasonably necessary, including where there is suspected fraud, technical error, registration issue, non-payment history or breach of auction terms.
7. Selling and Consignment Enquiries
If you submit an item to Sunny Auction for review, you confirm that the information you provide is accurate to the best of your knowledge and that you are the lawful owner of the item or are authorised to act for the owner.
Submission of an item does not guarantee acceptance for auction, a particular estimate, a sale result or any minimum price unless expressly agreed in writing.
Accepted items will be subject to a separate consignment agreement or seller terms.
8. Payments, Fees and Charges
Any buyer’s premium, seller commission, GST, online bidding fee, payment fee, storage fee, shipping fee, handling fee or other charge will be set out in the relevant auction information, invoice, consignment agreement or auction terms.
Sunny Auction may withhold release of purchased lots until cleared payment has been received in full.
9. Collection, Delivery and Shipping
Collection, delivery and shipping arrangements may vary between auctions.
Unless otherwise stated, buyers are responsible for collection, packing, shipping, insurance and third-party delivery costs. Sunny Auction may assist with information or referrals, but third-party carriers act independently and are not controlled by Sunny Auction.
10. Website Content
All website content, including text, images, logos, graphics, layout, catalogue information, page design and other materials, is owned by Sunny Auction or used with permission, unless otherwise stated.
You must not copy, reproduce, modify, distribute, publish or commercially exploit any website content without prior written permission from Sunny Auction.
11. Third-Party Links and Services
This website may contain links to third-party websites, auction platforms, payment providers, delivery providers, social media pages or other external services.
Sunny Auction is not responsible for the content, accuracy, security, availability, privacy practices or terms of any third-party website or service. You access third-party services at your own risk.
12. Website Availability
Sunny Auction aims to keep the website available and functioning, but we do not guarantee uninterrupted, error-free or secure access.
The website may be unavailable from time to time due to maintenance, updates, technical issues, hosting problems, cyber incidents or circumstances beyond our control.
13. Errors and Corrections
Sunny Auction may correct errors, omissions, inaccuracies or outdated information on the website at any time without prior notice.
This may include changes to auction dates, lot descriptions, estimates, images, bidding information, contact details, fees, terms or website content.
14. No Professional Advice
Information on this website is provided for general information only. It should not be relied upon as legal, financial, tax, insurance, investment, valuation or professional advice.
You should obtain independent advice where appropriate before buying, selling, consigning or relying on information provided through this website.
15. Limitation of Liability
To the extent permitted by law, Sunny Auction is not liable for any loss, damage, cost or expense arising from your use of this website, reliance on website content, inability to access the website, technical error, third-party service failure, or participation in any auction service.
Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies that cannot be excluded under applicable Australian law.
16. Indemnity
You agree to indemnify Sunny Auction against any loss, liability, claim, cost or expense arising from your misuse of the website, breach of these Terms of Service, infringement of third-party rights, or provision of false, misleading or unlawful information.
17. Privacy
Sunny Auction handles personal information in accordance with our Privacy Policy. By using this website or providing personal information to us, you acknowledge that we may collect, use and disclose information as described in our Privacy Policy.
18. Changes to These Terms
Sunny Auction may update these Terms of Service from time to time. The updated version will be posted on this website with the revised “Last updated” date.
Your continued use of the website after changes are published means you accept the updated Terms of Service.
19. Governing Law
These Terms of Service are governed by the laws of Queensland, Australia.
Any dispute relating to these Terms of Service or your use of this website will be subject to the jurisdiction of the courts of Queensland, Australia.
20. Contact Us
If you have any questions about these Terms of Service, please contact us:
Sunny Auction
Email: [insert your email address]
Phone: [insert your phone number]
Location: Brisbane, Queensland, Australia
Cookie Policy
This Cookie Policy explains how Sunny Auction uses cookies and similar technologies on our website.
By using our website, you agree that cookies and similar technologies may be used as described in this Cookie Policy. You can manage or disable cookies through your browser settings at any time.
Last updated: July 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, remember user preferences, improve performance, analyse website traffic and support security.
Cookies may be set directly by Sunny Auction or by third-party service providers that support our website and online services.
2. How Sunny Auction Uses Cookies
Sunny Auction may use cookies and similar technologies to:
Operate and maintain our website
Remember user preferences
Improve website speed, functionality and user experience
Understand how visitors use our website
Measure website traffic and page performance
Support website security and fraud prevention
Assist with auction registration, account access or form submissions
Improve our online catalogue, auction pages and enquiry process
Support marketing or advertising activity where applicable
3. Types of Cookies We May Use
Essential Cookies
These cookies are required for the website to function properly. They may support page navigation, security, account login, form submissions and basic website features.
Without these cookies, some parts of the website may not work correctly.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website, including which pages are visited, how long users stay on a page, and whether any errors occur.
This information helps Sunny Auction improve the website, auction catalogue experience and customer journey.
Functionality Cookies
These cookies allow the website to remember preferences, such as language settings, search preferences, display settings or other choices you make while using the website.
Marketing and Advertising Cookies
Sunny Auction may use marketing or advertising cookies in the future to measure advertising performance, understand visitor interests, or show relevant auction-related content.
These cookies may be set by third-party platforms such as advertising networks, social media platforms or analytics providers.
4. Similar Technologies
In addition to cookies, our website may use similar technologies, including pixels, tags, scripts, local storage or analytics tools.
These technologies may help us understand website activity, measure marketing performance, improve security or provide better online services.
5. Third-Party Cookies
Some cookies may be placed by third-party service providers. These may include website hosting providers, analytics providers, auction platforms, payment providers, email marketing services, social media platforms or advertising services.
Sunny Auction does not control all third-party cookies. Third-party providers may collect and process information according to their own privacy policies and cookie policies.
6. Google Analytics and Website Analytics
Sunny Auction may use website analytics tools, such as Google Analytics or similar services, to understand how visitors interact with our website.
Analytics tools may collect information such as browser type, device type, pages visited, time spent on the website, general location information, referring websites and other usage data.
This information is used to improve our website and services.
7. Advertising and Tracking Technologies
Sunny Auction may use advertising or tracking technologies in the future to promote auctions, featured lots or related services.
Where these technologies are used, they may help us understand whether advertising is effective, whether visitors return to our website, and what types of auction content may be relevant to users.
We aim to use these technologies responsibly and in a way that is consistent with our Privacy Policy.
8. Managing Cookies
You can manage, block or delete cookies through your browser settings.
Most browsers allow you to:
View cookies stored on your device
Delete existing cookies
Block all cookies
Block third-party cookies
Receive a warning before cookies are stored
Clear cookies when you close your browser
If you disable cookies, some parts of the Sunny Auction website may not function properly. This may affect features such as account access, auction registration, form submissions, saved preferences or online bidding-related functions.
9. Changes to This Cookie Policy
Sunny Auction may update this Cookie Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
10. Contact Us
If you have any questions about this Cookie Policy or how Sunny Auction uses cookies, please contact us:
Sunny Auction
Email: [insert your email address]
Location: Brisbane, Queensland, Australia
Acceptable Use Policy
This Acceptable Use Policy explains the rules that apply when using the Sunny Auction website, online forms, account features, auction information, catalogue pages and related digital services.
By using our website or online services, you agree to comply with this Acceptable Use Policy.
Last updated: July 2026
1. Purpose of This Policy
Sunny Auction provides its website and online services to help users view auctions, browse catalogues, submit enquiries, register interest, buy, sell, consign items and communicate with Sunny Auction.
You must use our website and services in a lawful, respectful and responsible manner.
2. Lawful Use
You must not use the Sunny Auction website or services for any unlawful, fraudulent, misleading, abusive or harmful purpose.
You must comply with all applicable laws and regulations when using our website, registering for auctions, submitting enquiries, bidding, buying or selling through Sunny Auction.
3. Prohibited Conduct
You must not:
Use the website for fraud, deception or unlawful activity
Provide false, misleading or incomplete information
Register using another person’s identity without permission
Impersonate another person, business or organisation
Attempt to manipulate bidding, auction results or sale outcomes
Interfere with another user’s access to the website or auction services
Harass, threaten, abuse or intimidate Sunny Auction staff, sellers, buyers or other users
Submit offensive, defamatory, discriminatory, obscene or unlawful content
Use the website to distribute spam, scams, malware, viruses or harmful code
Attempt to damage, overload, disrupt or interfere with the website
Attempt to gain unauthorised access to accounts, systems, servers or data
Copy, scrape, harvest or extract website content or user information without permission
Use automated tools, bots, crawlers or scripts without our written consent
Misuse contact forms, enquiry forms, registration forms or account features
Use the website in a way that may damage the reputation, operation or security of Sunny Auction
4. Bidding and Auction Misuse
You must not use the Sunny Auction website or auction services to engage in dishonest or improper bidding behaviour.
Prohibited conduct includes:
Placing bids without genuine intention or ability to complete the purchase
Using false details to register or bid
Using multiple accounts to manipulate bidding
Attempting to interfere with fair competition between bidders
Colluding with other users to manipulate auction results
Making false claims after bidding to avoid payment
Attempting to avoid buyer’s premium, fees, payment obligations or collection requirements
Submitting chargebacks or payment disputes without valid grounds
Using the website to disrupt or undermine an auction process
Sunny Auction may refuse registration, reject bids, cancel bids, suspend accounts or take other action where we reasonably believe auction misuse has occurred.
5. Seller and Consignment Misuse
If you submit an item to Sunny Auction for review, valuation enquiry or consignment consideration, you must provide accurate information to the best of your knowledge.
You must not:
Submit stolen, counterfeit, illegally imported or unlawfully possessed items
Misrepresent ownership, provenance, age, origin, condition or authenticity
Submit items that you are not authorised to sell
Hide known damage, restoration, defects or legal restrictions
Use Sunny Auction’s website to promote private sales outside an agreed process
Send misleading images, edited images or false documentation
Submit offensive, illegal or prohibited material
Sunny Auction may decline, remove or withdraw items at its discretion.
6. Website Content and Intellectual Property
All website content, including text, images, logos, graphics, catalogue information, page layout and design elements, is owned by Sunny Auction or used with permission unless otherwise stated.
You must not copy, reproduce, modify, distribute, publish, scrape, download in bulk, sell or commercially exploit website content without written permission from Sunny Auction.
You may view website content for personal or business purposes connected with buying, selling, consigning or researching auction items.
7. Security
You must not attempt to interfere with the security or operation of the Sunny Auction website.
You must not:
Probe, scan or test the vulnerability of our systems without permission
Bypass security controls or access restrictions
Attempt to access accounts, data or systems that do not belong to you
Upload or transmit malware, viruses, spyware or harmful code
Interfere with hosting, servers, databases, forms, payment systems or auction functions
Use the website in a way that may compromise security, privacy or data integrity
8. Account Responsibility
If you create an account or register to use any Sunny Auction service, you are responsible for keeping your login details secure.
You must notify Sunny Auction promptly if you believe your account has been accessed without permission or if your login details have been compromised.
Sunny Auction is not responsible for loss caused by your failure to protect your account information.
9. Communications
When communicating with Sunny Auction, you must be respectful and provide accurate information.
You must not send messages that are abusive, threatening, defamatory, discriminatory, obscene, misleading, fraudulent, spam-related or unlawful.
Sunny Auction may refuse to respond to communications that breach this policy.
10. Third-Party Services
Our website may connect to third-party auction platforms, payment providers, delivery services, email systems, analytics tools or social media platforms.
You must also comply with the terms and policies of those third-party services when using them.
Sunny Auction is not responsible for misuse of third-party platforms or services.
11. Monitoring and Enforcement
Sunny Auction may monitor website activity, account activity, enquiries, registrations, bids and use of online services for security, fraud prevention, legal compliance and business protection.
If we reasonably believe this Acceptable Use Policy has been breached, Sunny Auction may take action including:
Refusing website access
Suspending or terminating an account
Refusing bidder registration
Rejecting or cancelling bids
Withdrawing items from sale
Cancelling or restricting services
Removing submitted content
Reporting unlawful conduct to relevant authorities
Taking legal action where appropriate
12. Reporting Misuse
If you become aware of misuse of the Sunny Auction website or services, please contact us.
13. Changes to This Policy
Sunny Auction may update this Acceptable Use Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
14. Contact Us
If you have any questions about this Acceptable Use Policy, please contact us:
Sunny Auction
Email: [insert your email address]
Location: Brisbane, Queensland, Australia